Direct answer
Clear guidance from the official HubNova knowledge base.
BUSINESS SUPPORT
One point of contact for operational continuity
Get help with configuration, billing, migration, incidents or governance. Business requests are followed up with context and ownership.
What happens if a payment fails?
The payment provider may retry. Once the subscription is no longer active, premium features are blocked server-side without deleting your settings.
Current workflow
Aligned with the current dashboard, Discord, and mobile app.
Personal support
Open a support ticket when you need additional help.
From decision to controlled execution.
Frequently asked questions
What happens if a payment fails?+
The payment provider may retry. Once the subscription is no longer active, premium features are blocked server-side without deleting your settings.
Where can I find more help?+
View the related tutorials or open a support ticket for personal assistance.