BUSINESS CONTINUITY CENTRE

Platform clarity without noise.

Real-time operational visibility for teams relying on HubNova.

Degraded performanceAutomatically checked ·
✓ Incidents per component✓ Bilingual updates✓ No false global outage
HubNovaHubNovaLive operations core
WebsiteAll systems operational100.00%
Dashboard & APIAll systems operational100.00%
Discord botAll systems operational99.32%
Discord GatewayAll systems operational98.28%
Discord commandsAll systems operational99.32%
90

days of historyVisible per service

60s

live checksWith anti-flapping

13

service groupsWebsite, bot, AI and more

1:1

module isolationMaintenance stays local

LIVE SERVICE MATRIX

Health of every component

Automated checks are combined with maintenance and incident updates from the HubNova team.

Website

All systems operational
100.00%

Public HubNova pages and knowledge centre.

Public website is responding from the active release.

Dashboard & API

All systems operational
100.00%

Account management, configuration and secure API routes.

Storage and API runtime are available.

Discord bot

All systems operational
99.32%

Gateway connection and server reach.

Discord gateway connected · 204 ms.

Discord Gateway

All systems operational
98.28%

Realtime connection, latency, and event processing.

Realtime connection active · 204 ms.

Discord commands

All systems operational
99.32%

Slash commands and interactive actions.

Interactive Discord actions are available.

Payments

All systems operational
100.00%

Checkout and subscription providers.

At least one secure payment provider is active.

AI services

All systems operational
100.00%

AI routing and refinement features.

AI router has an active provider.

NovaPet Services

All systems operational
100.00%

NovaPet state, synchronisation, and companion features.

NovaPet storage and companion runtime are available.

Ticket system

All systems operational
100.00%

Intake, ticket storage, and support flows.

Ticket intake and support storage are available.

Database

All systems operational
100.00%

Secure primary data storage and connectivity.

Primary database available · 19 ms.

External integrations

Degraded performance
0.00%

Connected platform and provider integrations.

1 external integration requires attention.

Social integrations

All systems operational
100.00%

TikTok, Twitch, YouTube and other feeds.

Social integrations are monitored per connection.

HubNova modules

Degraded performance
98.31%

Availability of the complete module catalogue.

58 of 59 modules operational · 1 in scheduled maintenance · 0 degraded.
CURRENT

Active incidents & maintenance

◆
investigating

Issue detected for External integrations

1 external integration requires attention.

HISTORY

Recently resolved incidents

◷
resolved

Issue detected for HubNova modules

HubNova modules recovered automatically and passed a new check.

Waiting for verification

1 module(s) are in maintenance or disabled.

◆
resolved

Reduced effectiveness

Opgelost

Onderhoud is inmiddels uitgevoerd

We are currently carrying out large-scale maintenance; as a result, certain functions may be temporarily unavailable. We apologize for the inconvenience.